TCBY Application

TCBY Job Application Online


The company’s core value is that the customer comes first and everything else waits.  They look for candidates who share the same value.  How to apply for TCBY online can be a bit confusing.  The first two links under the heading Job Links will provide you the necessary tools to search for TCBY jobs.  Once you have found the position that you are interested in, fill out a TCBY application.

This Can’t Be Yogurt, or TCBY, was opened in Little Rock, Arkansas, by Frank D. Hickingbotham in 1981. The company began franchising the following year, and by 1984 there were over 100 stores. Back in early 2000, Mrs. Fields had acquired the company so employment opportunities are listed under Mrs. Fields/TCBY website.

Mrs. Fields acquired TCBY in early 2000 and became Mrs. Fields Famous Brands.  Over the years, they have continued to grow to over 360 stores nationwide and over 100 stores internationally.  The corporate office is located in Broomfield, Colorado.

Many of the stores are franchise owned.  Each TCBY works to reinvest back into the community where it is located.  They do this by sponsoring fundraisers for organizations such as local food banks and other charities.  You can either go into your local store to apply for jobs at TCBY or go online and submit a TCBY application.

TCBY Careers

There are many TCBY jobs available in the store.  Those positions are Team Member, Shift Lead, Assistant Manager, and General Manager.  They offer entry level wages that are slightly above the state and federal minimum wage.  You can apply for these and other positions by submitting your TCBY jobs application online.

Other TCBY careers are located at the Corporate Headquarter.  The positions that are currently available as of this writing are Director of Operations, Corporate Sales Coordinator, Call Center Agent, and Franchise Engagement Team Representative.  These jobs offer a very competitive yearly salary.  Routinely check TCBY jobs online for the most updated information.

How old do you have to be to work at TCBY? 

The minimum age requirement to work for this company is 18 years old.

TCBY extends several employment benefits to workers immediately upon hire. Part-time and full-time associates gain access to fun and casual work environments, flexible schedules, employee discounts, and career advancement opportunities.

Other benefits for full-time TCBY managers and other eligible associates typically feature general medical coverage, dental and vision plans, and life insurance options. TCBY also offers such financial benefits as pay raises and bonus programs, paid time off, and 401(k) retirement savings plans to qualified employees. Available work benefits often vary by TCBY franchise location.

There is no printable application so if you want to turn in a direct application, you will have to go to your local store.  The stores are open seven days a week but hours vary by location.

TCBY Job Description

Team Member – As a Team Member, duties will include interacting with customers outside of the store offering product samples, maintain a clean and welcome work environment, and perform open and close duties.  Other responsibilities include making products according to standards, ensure freshness at all times, and follow company policies and procedures.

Shift Leader – The Shift Leader assists the store management team by delegating tasks to Team Members, prepare and display all products according to company standards, and create a positive learning environment.  Other duties include completing inventories, place food and supply orders, and receive inventory.

Assistant Manager – The Assistant Manager is responsible of managing all aspects of the store and providing leadership when the General Manager is not there.  Some examples include monitoring cash, labor, and inventory costs and other controllable costs, providing feedback and recognition to Team Members, and hiring, training, and developing Team Members.

General Manager – The responsibilities of the General Manager include managing the business with an ownership mentality by managing food and labor costs, as well as identifying and providing training for growth opportunities to Team Members.  Other duties include store marketing, scheduling, ordering, and the overall operations of the store.

TCBY Interview Questions

The following questions are those typically found when interviewing in the hospitality or food industries and are meant to assist you.

As a Team Member, how would you provide a positive environment?  In most businesses, you can find that one negative person that brings the moral down of the whole team.  The recruiter is asking how you would overcome this type of situation and what action you could take, personally, to counter that negativity.

Can you tell me of a time where you overcame a challenge or weakness?  When answering this question, do so by explaining what the challenge or weakness was at the time, why it was a challenge or weakness, and how you overcame it.

How do you handle criticism?  You will be regularly evaluated and part of those evaluations will be to critique your work.  Always remember that criticism is a way for you to further your career by learning from your mistakes and taking the advice of your management team.

Why do you want to work here?  This is a pretty standard question.  When answering it, ensure that you are telling the hiring manager why you being a Team Member make a good partnership with the company.

What type of wage, or salary, are you looking for?  This can be a sticky question and it is advised that you stay away from hard numbers.  Instead answer the question by first reiterating your skills and personality.  Then advise the interviewer that the wage, or salary, is negotiable.  Even if you begin at a lower amount than what you were hoping for, you can always move up within the company.

Advice for Application Process

Before you start the application process, take some time to research the company.  This particular company can be quite difficult to research, so it is suggested to search for Mrs. Fields and TCBY on the same search line.  Gather questions that you would like to ask about the company such as growth opportunity and how the recruiter advanced into the position that he or she has.

Once you have completed your research, update or create your resume to reflect the skills that are most appropriate for this type of industry.  Make sure that you read all instructions before starting your application.  Have the application mirror your resume and fill out the application completely.

Dress in business attire for your interview, making sure to look crisp and clean.  Avoid distractions by turning off your cell phone and spitting out gum before the interview.  Come prepared with your questions and a copy of your resume.

Show confidence by having good posture and shaking hands in greeting.  Keep yourself relaxed by smiling and show the interviewer your honesty by keeping eye contact.  Be sure to answer all questions with examples from your previous work history and be honest.  At the conclusion of the interview, ask the recruiter what the turn-around time is for results from the interview and thank him or her for their time and consideration.

Application Links

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